Legal

Privacy Policy

Effective 1 January 2026 · Magic Marketer Pty Ltd

1. Introduction

Magic Marketer Pty Ltd ("we", "us", "our") operates Magic Marketer App. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect the following types of information:

  • Account information: name, email address, business name, and role.
  • Social media tokens: OAuth credentials for connected platforms (LinkedIn, Instagram, Facebook, etc.). These are used only to post on your behalf.
  • Call transcripts: audio/text from calls you connect to the Service, used to generate marketing drafts. Transcripts are processed to generate your content and are not retained after a draft is produced.
  • Google Calendar data (if connected): with your permission, we read calendar event metadata (time, attendees, meeting link) solely to determine when to send our meeting assistant to a call. We do not store your calendar events, and calendar data is never used to generate content or passed to any AI model.
  • Content data: posts, drafts, images, and scheduling preferences you create or upload.
  • Usage data: pages visited, features used, and actions taken within the Service.
  • Payment information: billing details processed by Stripe; we do not store card numbers.

3. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Generate personalised marketing drafts in your voice
  • Schedule and publish content to connected social platforms
  • Process payments and manage your subscription
  • Send transactional emails (receipts, product updates, support)
  • Analyse aggregate usage to improve features

We will not use your call transcripts or content data to train general AI models. Your content belongs to you.

We will not use Google user data — including Calendar data, in raw, aggregated, or derived form — to train, develop, or improve any AI or machine learning model, foundational or otherwise.

4. Sharing with Third Parties

We share your information only as necessary to provide the Service:

  • Social media platforms: to publish content on your behalf via official APIs.
  • Stripe: for payment processing.
  • AI processing providers: for draft generation. We use Anthropic's Claude API to generate marketing content from your transcripts and other inputs. Data is processed under data processing agreements and is not used to train Anthropic's models.
  • Transcription providers: we use Recall.ai to transcribe calls you've connected, with participant consent obtained by you. Transcript data is used only to generate your content.
  • Scheduling and analytics providers: we use Zernio to manage scheduled publishing and to recommend optimal posting times based on your engagement analytics.
  • Cloud infrastructure: for hosting and data storage (servers may be located outside Australia).

We do not sell your personal information to third parties.

4a. Google API Limited Use Disclosure

Magic Marketer's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • Google Calendar data is used solely to schedule our meeting assistant's attendance at calls you've consented to, and is not stored.
  • We do not use Google user data to train, develop, or improve AI or machine learning models, whether foundational or generalized.
  • We do not sell or transfer Google user data to third parties except as necessary to provide the Service (e.g., our transcription and AI content-generation providers, under data processing agreements that prohibit use of your data for their own model training).

5. Data Retention

We retain your personal information for as long as your account is active. Upon account cancellation, we delete your personal data within 30 days, except where we are required to retain it by law (e.g. financial records for tax purposes).

Google Calendar data is not retained — it is read at the time of scheduling only. Call transcripts are retained only as long as needed to generate your requested content and are not stored afterward; only the resulting marketing drafts are saved to your account.

6. Security

We use industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls. No system is completely secure; if you become aware of a security issue, please contact us at grow@magicmarketer.app.

7. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise these rights, contact us at grow@magicmarketer.app.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse Service usage. You may disable cookies in your browser, but this may affect functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to your registered email address with reasonable notice before they take effect.

10. Contact

Privacy enquiries: grow@magicmarketer.app
Magic Marketer Pty Ltd · Adelaide, South Australia, Australia